Return Policy

TacStore offers the option to return goods within 14 days of receipt for a refund or exchange. In the case of refunds, upon receipt and inspection of the returned product, we will refund the full item value of any eligible returned product, via the same method as the original payment. Refunds and exchanges exclude freight or other additional charges that may be related to the purchase. Excluded are items which have been made to order, products ordered from a supplier on demand (products not stocked), products purchased at a reduced price (sale items) or products which are unsuitable for return due to their nature (e.g. Meal Ready to Eat (MRE) and camo paint due to hygiene). The returned goods must be returned unused, intact and preferably in undamaged, original packaging. When returning, the packaging must not be directly used as a freight satchel or carton.

In the event you are unsatisfied with your purchase, please download, complete and return the below form. We aim to process and confirm if an item meets the returns criteria within 2 business days. We will also confirm any exclusions and/or conditions and how best to proceed should you still choose to do so. To avoid disappointment, please do not return your goods without prior authorisation from TacStore.